Refund Policy

AI Tarot offers digital subscription services on monthly and annual plans. Access begins after successful payment and applies to the features and usage limits shown for the plan at checkout.

You may cancel your subscription at any time through the available billing controls or by contacting us. Unless otherwise required by law, cancellation stops the next renewal and you keep access to paid features until the end of the current billing period.

To request a refund, email support@aitarot.pro with the email address used for your account, the payment date, amount, payment provider, and a brief explanation. Do not include full card details. We may request a transaction or invoice identifier to locate the payment.

We review requests individually. A refund or correction may be appropriate for a verified duplicate charge, a payment taken after a timely cancellation due to our error, or a material technical failure that prevented access to the paid service and could not be resolved within a reasonable time. Approval is not automatic and may depend on available records and payment-provider rules.

Because subscriptions provide immediate access to digital services, completed billing periods and partially used periods are generally non-refundable and are not usually refunded on a prorated basis. Forgetting to cancel, limited use, or dissatisfaction with the subjective nature of an AI-generated reading does not normally qualify for a refund, unless applicable law requires otherwise.

Payments and approved refunds may be processed by Stripe or Creem. Processing times, currency conversion, bank posting times, and any provider-specific procedures are controlled by the relevant payment provider and financial institution. Approved refunds are normally returned to the original payment method.

Please contact us first so we can investigate a billing issue. Filing a chargeback does not guarantee a refund and may result in temporary account restrictions while the payment provider reviews the dispute. Nothing in this section limits your lawful right to dispute an unauthorized charge.

Mandatory consumer-protection rights under the laws that apply to you take priority over this policy. This policy does not exclude rights that cannot legally be waived. For cancellation or refund assistance, contact support@aitarot.pro.